Frequently Asked Questions
Everything you need to know about our fine art prints, shipping, and services.
What materials do you use for your fine art prints?
We use gallery-grade sustainable materials, including 200gsm museum-quality matte paper and archival pigment inks. This ensures vibrant colors and longevity, preventing fading over time.
How long does shipping take and is it tracked?
Most orders are processed within 24-48 hours. Shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. All shipments include a tracking number sent via email upon dispatch.
Do you offer framed prints or just posters?
We offer both options. You can purchase our prints as standalone posters or choose from our selection of high-quality wood and metal frames to receive your art ready-to-hang.
What is your return policy if I am not satisfied?
We offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange. Please contact our support team to initiate the process.
Are your packaging materials eco-friendly?
Yes, sustainability is a core value at Kuriosis. We use plastic-free, recyclable cardboard tubes and reinforced envelopes to ensure your art arrives safely while minimizing our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.